Returns & Exchanges

At Muse, we want you to be completely enamored with your purchase, which is why we offer a seamless 30-day return window for all unworn and tagged items. If your selection doesn't perfectly suit your style, our streamlined process ensures a quick exchange or full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all designer tags remain attached and the garment is in its original condition.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.